Refund Policy

Last Updated: 03 November, 2025

This Refund Policy explains the terms under which refunds are handled for digital purchases made through https://dvblend.com (“we,” “our,” or “us”).

Please read this Refund Policy carefully before making a purchase.

Digital Products

All products sold on this website are digital downloads (such as video editing templates, map files, graphics, or other digital assets).

Because digital items cannot be returned, we generally do not offer refunds once a file has been downloaded or accessed.

However, we understand that issues can happen, and we are committed to resolving them fairly.

We may issue a refund only in the following cases:

The file is corrupted, incomplete, or cannot be opened after download, and we are unable to provide a working replacement.
You accidentally made a duplicate purchase of the same product.

To request a refund under these conditions, please contact us within 7 days of purchase at:

Include your order number and a brief explanation of the issue. We will review and respond as soon as possible.

We cannot offer refunds in these cases:

You no longer need the product or purchased it by mistake.
You do not have the required software or skills to use the product.
The product did not meet your expectations, but functions as described in the product page.
You downloaded the product successfully and later requested a refund.

Please review all descriptions, previews, and requirements carefully before purchasing.

If you experience any issue with a purchased product (e.g. file not opening, missing files, or compatibility issues), please contact us first.

We will do our best to help you fix the problem or provide an updated version of the file. Most issues can be resolved without needing a refund.

Initiating a chargeback without contacting us first may result in denial of future purchases.

We encourage you to reach out. We are happy to help and will do our best to resolve any issue quickly.

If you have any questions about our refund policy or need support, contact us at: