Refund Policy

Effective Date: 24 February 2026

Overview

This Refund Policy outlines how refund requests are handled for digital purchases made through https://dvblend.com (“we”, “our”, or “us”).

Please review this policy carefully before making a purchase.

Digital Products

All products sold on this website are digital downloads, including but not limited to video editing templates, map files, graphics, and other digital assets.

Due to the nature of digital products, which are delivered instantly and cannot be returned, refunds are generally not available once download access has been granted.

However, we are committed to resolving legitimate issues fairly and professionally.

Refunds May Be Granted In The Following Cases

A refund may be considered, at our discretion, only if:

• The file is corrupted, incomplete, or cannot be opened after download, and we are unable to provide a working replacement
• A duplicate purchase of the same product was made in error

Refund requests must be submitted within 7 days from the date of purchase.

To request a refund, please contact:

• Customer Support: support@dvblend.com
• Contact Form: https://dvblend.com/contact/

Please include your order number and a clear description of the issue. We will review your request and respond promptly.

All refund decisions are made at our discretion.

Refunds Will Not Be Issued For

Refunds will not be granted in the following situations:

• You no longer need the product or purchased it by mistake
• You do not have the required software or knowledge to use the product
• The product functions as described but does not meet personal expectations
• The product was successfully downloaded and later requested for refund without a qualifying issue

We encourage you to review all product descriptions, previews, compatibility requirements, and included details before completing your purchase.

Technical Support

If you experience any issue with a purchased product, including file errors or compatibility concerns, please contact us before requesting a refund.

Most issues can be resolved through support or file replacement.

Chargebacks

Initiating a chargeback without first contacting us to resolve the issue may result in restriction or suspension of future purchases.

We are committed to resolving disputes directly and encourage you to contact us for assistance.

Contact

If you have questions regarding this Refund Policy, please contact:

• General inquiries: contact@dvblend.com
• Customer support: support@dvblend.com
• Contact form: https://dvblend.com/contact/